What sort of return policy do you offer?

At ShoppeHall, your satisfaction is of paramount importance. For that reason, we offer a 30-day no-questions-asked money-back guarantee.

If you are not happy with your order, you must contact us at admin@ShoppeHall.com with your order number and the reason for the return to receive a Return Authorization (RA) within 30 days of receipt. After receiving a Return Authorization (RA), you will have 10 days to return the item back to us.

We will deduct 30% + any shipping cost of the item you purchased. You will be responsible to pay for shipping cost

The item must be brand new and unused, including the original manufacturer packaging (unopened) and paperwork. Once we receive the item we will issue a refund minus the cost of the return shipping label and original shipping. Returning an item with damaged or missing packaging will NOT receive a full refund.

Defective returns

If the item is found to be defective, return shipping costs will be waived and you will be refunded the full amount of your purchase. If the manufacturer cannot verify the defect, you will receive a refund minus a 25% restocking fee from the manufacturer. 

Your refund will be issued in the same form of payment we received.